Return Policy:

Spur Western Wear will gladly accept your returns for exchange or credit within 30 days of purchase.

  • Merchandise must be in original condition, free of any wear and tear, in original packaging, unwashed and with all tags attached. Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition. When trying on boots, be sure to walk only in carpeted areas until you are sure that your boots fit correctly.

  • Due to their unique nature, custom/special orders are non-refundable.

  • Packages must be postmarked within 30 business days of the receipt, or your return will result in a store credit rather than a refund.

  • Shipping charges are non-refundable. Shipping charges will be deducted from refunds or credits.

How to Return Merchandise

  • You are welcome to return merchandise to any of our store locations, even if it wasn't the Spur Western Wear store location where you originally made your purchase. You must take a printed copy of your order to the store along with your merchandise.

  • Ship your merchandise back to us, appropriately packaged, via insured UPS or USPS (return shipping paid by customer).

    • A copy of your packing slip.

    • An email order confirmation or a printed copy of your order inside the package.

    • Ship your return to:
      Spur Western Wear
      Returns Department
      2217 E. Fry Blvd.
      Sierra Vista, AZ 85635

If receiving credit, allow one or two billing cycles for the credit to appear on your credit card statement. For exchanges, if an additional amount is owed, your credit card will be charged for any replacement merchandise when shipped.

Contact Us:

  • Phone: 866-458-2262
  • Email: [email protected]
  • Mailing Address:
    Spur Western Wear
    Customer Service Department
    2217 E. Fry Blvd.
    Sierra Vista, AZ 85635